Return Policy
Due to the nature of our production process, guarantee of condition, and commitment to reducing waste, returns are not accepted except in the instance of defective or damaged products.
If you received a flawed item, simply email a photo along with your order number to [email protected] within 30 days and we will send you another at no additional cost. You may keep the one you were initially sent.
Kastle Art garments are printed, cut, and sewn by hand. Slight variations in print placement may occur and are not considered defects.
Please refer to our sizing guides for the most accurate fit.
Shipping Policy
Each piece is made for you. Production doesn’t start until you click ‘Order’. Most garments are created and shipped within 2-5 business days. Shipping times vary due to a number of factors outside of our control, and so the final product may take up to 21 days to reach you, though the average delivery time is between 10-14 days. We understand that this can be a drag, so we’ll always pay for shipping.
Orders containing multiple items may arrive separately. Because some articles of clothing take longer to produce than others, they are sometimes shipped out individually upon completion. This ensures that you will receive each item as soon as possible.
Guarantee of Condition
Each garment is a limited edition art piece made and destined for you. All Kastle Art pieces are shipped in mint condition. You will never be resold a previously returned or worn item.